Express

Candles 

4U

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01255 554040

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Delivery Costs

 

Free Delivery on orders over £50

 

Free Delivery is a standard delivery

 

Standard Delivery - £3.95

 

Next Day - £9.95

 

 

Returns policy

 

If, for any reason you are unhappy with you purchases you can return your order within 7 days of delivery.

 

We will provide a full refund for the purchase price of the goods, but not any delivery charges.

 

The cost of returning any items is the responsibility of the customer. Items must be returned in their original packaging.

 

Please note that with the exception of faulty merchandise, for hygiene and safety reasons we cannot accept the return of certain items which have been opened

 

Please note that a refund will only take place after the goods have been returned, inspected by our returns department and deemed to be in a suitable condition. For furniture items that require a two-man uplift you will be required to pay an uplift charge.

 

This charge may be higher than the original delivery charge as the initial delivery cost is subsidised by The Company.. Please inform us of any return you would like to make as soon as possible by calling us.

 

A member of our team will contact you to discuss the quickest and most efficient way for you to return your products.

 

You will be provided with an individual ‘returns code’ so that on receipt of the items we can allocate any refund to you as quickly as possible.

 

Please note that there will be no charge for any return if the delivered goods are faulty or if the items do not match your order correctly. In these instances replacement products will be delivered free of charge as soon as the items are availabl